Return & Refund

At Hooked on Swim, we understand that sometimes a purchase may not meet your expectations. To ensure a smooth experience, we have established a clear return and refund policy.

Returns are valid for 30 days from the date of purchase. To be eligible for a return, items must be unworn and in their original condition. This means that the swimwear should not have been used, washed, or altered in any way. We encourage you to try on your crochet bikini in a safe and clean environment to ensure it fits perfectly before making a decision.

To initiate a return, please contact our customer service team within the 30-day window. They will guide you through the return process and provide you with the necessary instructions to send your item back to us. Please note that the customer is responsible for return shipping costs unless the return is due to an error on our part.

Once we receive your returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method used at the time of purchase. Please allow a few business days for the transaction to reflect in your account, depending on your bank or payment provider.

We appreciate your understanding and support of our commitment to sustainability and small businesses. If you have any questions or need further assistance regarding our return and refund policy, please do not hesitate to reach out. Your satisfaction is important to us!